Crake and Mallon Funeral Service
45 Norton Road, Stockton on Tees, TS18 2BU

Telephone (day or night)
+44 (0)1642 611716
+44 (0)1642 614667

Funeral Pre-Payment Plans

If you’ve ever had to arrange a funeral for someone, you’ll know just how much there is to decide and how difficult this can be.   Many people never get round to talking to their families about the kind of funeral they would like.  This can lead to all sorts of worry and anxiety for loved ones when the time comes.  A pre-arranged funeral plan is a simple and straightforward way to reduce this worry and can provide real peace of mind for you and your family. We have a wealth of experience in creating bespoke funeral plans based on your personal wishes. Our plans can be as simple or as detailed as you wish them to be.

We can arrange appointments at our office or if you prefer, a member of our team can visit you at home for a no obligation discussion.  We are here to help. Our contact details are here.

Financial Conduct Authority (FCA) regulation of pre-paid funeral plans

You may have seen reports in the media about the forthcoming regulation of pre-paid funeral plans. We would like to reassure you that if you have arranged a plan directly with us, that your plan remains safe and secure.

Our funeral plan provider, Ecclesiastical Planning Services (the plan provider behind Perfect Choice) has issued the following statement:

Statement by Ecclesiastical Planning Services:

Financial Conduct Authority (FCA) regulation of pre-paid funeral plans – an update as of 28 February 2022

There is increasing media interest in the funeral planning industry as it moves towards FCA regulation. Our funeral plan provider, Ecclesiastical Planning Services, has applied for authorisation by the FCA and remains positive that it will be authorised from 29 July 2022 when the new regulation becomes effective. 

Ecclesiastical is also supporting a number of other funeral plan providers that do not intend to become authorised by the FCA and wish to make suitable arrangements for their existing funeral plans. 

We can confirm that Ecclesiastical’s pre-payment funds remain safe and secure, and we urge customers not to be concerned at this early stage. We will provide a further update in due course.

About Ecclesiastical Planning Services

As one of the UK’s leading funeral plan providers and part of the Ecclesiastical Insurance Group, Ecclesiastical Planning Services works with over 900 funeral directing firms across the country, providing a safe home for funeral pre-payment funds.

Ecclesiastical Planning Services is the plan provider behind Perfect Choice Funeral Plans. Ecclesiastical is a specialist, UK-based financial services group which has been protecting people, property and funds since it was founded in 1887. Visit


Ecclesiastical Planning Services Limited (EPSL) Reg. No. 2644860. EPSL is an Appointed Representative of Ecclesiastical Financial Advisory Services Limited (EFAS) Reg. No. 2046087. EFAS is authorised and regulated by the Financial Conduct Authority. Firm Reference Number 738805 (EPSL) and 126123 (EFAS). Both companies are registered in England at Benefact House, 2000 Pioneer Avenue, Gloucester Business Park, Brockworth, Gloucester GL3 4AW.

I would highly recommend this company, from start to finish nothing has been too much trouble, they have taken care of our family’s wishes at this difficult and sad time, we are forever grateful, it was a wish from our mum to choose this company and she certainly chose wisely, many thanks to Kevin our funeral director and Emma and the office team.

I would like to thank the amazing staff in taking care of my dad. The support and service was excellent in every way and the organisation and focus on every detail can only be described as excellent. My mum who is in a wheelchair was accommodated so well and supported to say goodbye Highly recommended and a special thank you to Lee and Louise

We cannot recommend this company highly enough. From the very first phone call to the final goodbye, they were right by our side, even though we were based "long distance" due to Covid19 rules. Chris Black was kindness personified, and we will always be grateful to him for his help, compassion and professionalism. Huge, huge thanks to all

Have used this firm twice recently I would like to express how pleased I was with the service, having to organise funerals is never easy but with the assistance of Christopher Black it was made so much easier. The compassion & professionalism he displayed will never be forgotten. He is a huge asset to this firm, thank you so very much.

Having used Crake and Mallon recently on the passing of my dad, I just wanted to express my thanks to them. All staff were amazing, dealing with us with such care and empathy, nothing was too much trouble and Lee was superb. Dealing with everything and guiding us at each step and making such a devastating time for us a little easier. Much respect to all at Crake and Mallon, thank you!!