Crake and Mallon Funeral Service
45 Norton Road, Stockton on Tees, TS18 2BU

Telephone (day or night)
+44 (0)1642 611716
+44 (0)1642 614667

Pre-Paid Funeral Plans

Pre-Paid Funeral Plans with Guaranteed Disbursements

About our pre-paid funeral plans

Planning ahead for your funeral is one of the most thoughtful and caring things you can do. Some people never get round to discussing funeral wishes with their loved ones, which can lead to all sorts of worry and anxiety when the time comes.

Taking out a funeral plan is a simple and straightforward way to remove this worry, and it can provide real financial benefits too. Some of the other benefits include:

  • Pre-arrange the details of your funeral and include any special wishes
  • Make financial provision for your funeral
  • Choose your funeral director in advance
  • Ensure your family has access to expert help and advice at a difficult time

What’s more, there are no complicated medical forms to complete.

Our plans cover your funeral costs (as specified in the plan paperwork) as long as we carry out the funeral and your requirements don’t change.

For more information, please download our funeral plans brochure.

Outstanding financial security

One of the main reasons to take out one of our funeral plans is because they provide outstanding financial security for your money. All funeral plan pre-payments are held securely in individual whole of life assurance policies for your peace of mind.

Backed by a trusted, national provider

Our funeral plans are provided by Ecclesiastical Planning Services Limited, one of the UK’s leading funeral plan providers and part of a specialist, UK-based financial services group.

Flexible payment options

You can choose to pay for your funeral plan by lump sum or in instalments. There is an additional cost for paying by instalments. Terms and Conditions apply to funeral plans – please ask us if you have any questions

About our plan provider

About Ecclesiastical Planning Services  

Our pre-paid funeral plans are provided by a trusted national provider, Ecclesiastical Planning Services.

As one of the UK’s leading funeral plan providers and part of a specialist, UK-based financial services group, Ecclesiastical Planning Services has supported pre-payment funeral plans since 1992. When you take out a funeral plan with us, Ecclesiastical Planning Services arranges for the funds to be securely held in individual whole of life assurance policies. Every penny of the full value of your plan, excluding the management fee, is ring-fenced and cannot be used for anything but your funeral when the time comes.

Ecclesiastical Planning Services is part of a large Group that gives available profits to charity and is proud to have been named the UK’s 4th largest corporate donor to charities (2021/22)1. In addition, Ecclesiastical Planning Services is recognised by the National Association of Funeral Directors for treating customers fairly and offering funeral plans which are financially secure and responsibly administered (2022).

1. The Directory of Social Change, The UK Guide to Company Giving 2021/22. 

How we can help

We have noted below some of the questions we are often asked about our pre-paid funeral plans, which may be of assistance.

If you would like to receive a copy of Pre-Paid Funeral Plan brochure by post, please telephone 01642 611716. Personal appointments at our office and home visits can be arranged, please get in touch to discuss your requirements – we are here to help.

Funeral plan FAQs

Frequently asked questions

Q. Who is eligible?

UK residents aged 18 or over can take out a plan. There are no medical or health questions to answer.

Q. Can the plan include special wishes?

You can add special wishes and requests such as song choices, readings, information for a eulogy and so on. There is no charge to add these details. There may be more to pay if you require additional features, services or upgrades.

Q. What happens if I move to a different part of the country?

If you move, you should be able to transfer your plan to a funeral director near your new home. However, there may be additional costs depending on local prices and not all funeral directors guarantee third party costs. Please refer to the Terms and Conditions for details or speak to a member of the team for more information.

Q. Can I buy a funeral plan for someone else?

Yes, we find that many of our customers choose to do this.

Q. Can I change my funeral plan arrangements?

Yes, you can cancel the plan at any time. Terms and Conditions apply.

Q. Does the plan cover the entire cost of the funeral?

The plan covers your funeral costs listed in the plan details as long as your requirements don’t change and your selected funeral director carries out your funeral.

The plan can also include an allowance towards third party costs such as the fees for cremation or burial, medical fees and payment to a minister or officiant. These costs are outside of our control. If these costs, as listed in the plan details, are not covered by the plan value at the time of need, there will be a balance to pay unless the funeral services are carried out by the original funeral directing firm. In this case, we guarantee that the third party costs listed in your plan details will be met in full. Please refer to the Terms and Conditions for more information.

Q. Can I cancel my plan?

Yes, you can cancel your plan at any time. If you choose to cancel the plan within the cancellation period, you’ll receive a full refund. If you cancel the plan after the cancellation period, you’ll receive a refund of the original amount paid, excluding the administration fee.

Q. Can I pay for my plan by instalments?

Yes, you are able to pay over a range of periods. There is an additional cost for paying by instalments and Terms and Conditions apply.

Q. What happens if I die abroad?

The plan does not cover the cost of a funeral abroad, or the cost of repatriating the deceased. It is therefore important that your travel insurance policy covers this.

Terms and Conditions apply to funeral plans – please ask us if you have any questions.

I would highly recommend this company, from start to finish nothing has been too much trouble, they have taken care of our family’s wishes at this difficult and sad time, we are forever grateful, it was a wish from our mum to choose this company and she certainly chose wisely, many thanks to Kevin our funeral director and Emma and the office team.

I would like to thank the amazing staff in taking care of my dad. The support and service was excellent in every way and the organisation and focus on every detail can only be described as excellent. My mum who is in a wheelchair was accommodated so well and supported to say goodbye Highly recommended and a special thank you to Lee and Louise

We cannot recommend this company highly enough. From the very first phone call to the final goodbye, they were right by our side, even though we were based "long distance" due to Covid19 rules. Chris Black was kindness personified, and we will always be grateful to him for his help, compassion and professionalism. Huge, huge thanks to all

Have used this firm twice recently I would like to express how pleased I was with the service, having to organise funerals is never easy but with the assistance of Christopher Black it was made so much easier. The compassion & professionalism he displayed will never be forgotten. He is a huge asset to this firm, thank you so very much.

Having used Crake and Mallon recently on the passing of my dad, I just wanted to express my thanks to them. All staff were amazing, dealing with us with such care and empathy, nothing was too much trouble and Lee was superb. Dealing with everything and guiding us at each step and making such a devastating time for us a little easier. Much respect to all at Crake and Mallon, thank you!!